Solar developer SPI Energy announced that its wholly owned subsidiary SolarJuice American has acquired the consumer contracts of Petersen-Dean, previously one of the largest privately-held roofing and solar companies in the United States. Petersen-Dean filed for Chapter 11 bankruptcy in June 2020.
Petersen-Dean (also branded as PetersenDean and Solar4America) was generating over $300 million in sales annually with favorable profit margins before its bankruptcy announcement. The company attributed its financial woes to the COVID-19 pandemic.
“Our acquisition of these consumer contracts could save thousands of U.S. jobs that were in jeopardy following Petersen-Dean’s Chapter 11 filing in June 2020. This is also a major win for us as we work to accelerate our penetration in the vast U.S. markets and create better renewable products and services for American residential customers,” stated Xiaofeng Peng, Chairman and CEO of SPI Energy.
Founded in 1984, Petersen-Dean was one of the nation’s largest independently owned solar and roofing companies that specialized in new residential construction. At its peak, the company employed nearly 3,000 solar and roofing employees in nine states: Arizona, California, Colorado, Florida, Hawaii, Louisiana, Nevada, Oklahoma and Texas.
According to Solar Power World records, Petersen-Dean performed solar installations in 2019 in California, Hawaii, Nevada and Texas. The large majority of installations came in California, after the company took advantage of the mandate in the state for all new home construction to come with solar. In 2018, Petersen-Dean acquired Hawaii’s largest solar installation company Haleakala Solar, and Hawaii had become Petersen-Dean’s second largest solar market.
Petersen-Dean customers with questions about their warranties or contracts can contact the company at customercare@petersendean.com or 1-800-564-0362.
i think the juditial system in U.S.A. have lots of unjustified problems, and a big one is one the company filles for chapter 11 they are out of responsabilitties , but after 7 years they can get again in bussiness and doing the sameting !
Bought the house back in 2016 in Fairfield , CA with pre-installed solar panels (6) with 1.5 kw output and Fronius Galvo inverter installed by Petersen-Dean as well as roofing from them. Output has been dismal and still had to pay electricity to PG&E. Just two days ago my system shut down with no output now. Emailed PD and got a confusing response from the new company that they don’t cover anything and was not part of the purchase and PD is out of business and not existing anymore! I am desperate to find out how to contact them to get warranty of my system if any! I need help now!
Petersen dean out of business but ur panels are still under manufacture warranty
Who ever manufactured your panels can help you.
We’re in the same boat here we have 39 panels as of March 2021 not producing solar energy so it’s like I’m just paying for electricity pre panels.
I did Contact a Company called Solor Negotiators I mean I will have to purchase a package deal that includes checking out why my panel box keeps say waking up. Good thing about that is the package deal comes with two cleanings of panels.
We’re very upset we are loyal costumers who called PD to purchase 39 panels for $35K and. a year and half later no letter no phone call that we were going to have to help each other find answers.
Good luck to you on this our hearts go out to you
So I definitely picked the wrong solar company! PD promised that the wattage would cover my bill. I paid over 5k on TOP of my solar payments each year. My inverter went out months ago too and I had to pay for someone to fix it. PD put the wrong inverter for my system. So I can say that I am paying 11k a year for power on a system that is not what I was promised. The KW production is crap, the inverter is crap, and now I’m paying double for power. Any ideas???
peterson dean are crocks they promise everything , on outside panel the output said operating power 4.320 watts since the beganing never reach more than 2.000 watts and know we get stock with this , no warranty i get P.D. because they here also ruffers and i someting hapens to the roof they can fix repair !
Same story here with inverter NOT working and has NOT produced since September 2020!!!! Total BS good people with good intentions for the world to go solar get screwed by companies who decide they’ve made enough money and can retire!
I have also called for customer service for an Error code 18xB7 HW Error on the screen.
Please post any updates on when new company steps up!
I’m pretty sure New company cut off all signal to all systems so when they do come around to finally help they will be able to collect more money
I think it’s very unfortunate and criminal that these company’s get away with making a fortune off hard working people that are doing the right thing in life. I too had Petersendean put a roof and solar on my house. Most of my reason for choosing was for the warranty. I am not having any issues and am thankful for it!! I had to ride them constantly to keep them going forward to complete the job. Fortunately I am like a dog with a bone. It is also crazy that the CEO for solar juice is a fugitive. Looks like he has conned money out of people before. I got this information from John who on March 2 posted an article attached to this story about him. How does this does this happen. Sounds like law enforcement should be considering charging these wrong doers with criminal acts
Contact a company called Solor Negotiators they will be able to help you and file claims solar panels are still covered under manufacture warranty is what I was told good luck to you and I’m happy to hear you are not having issues I hope it stays that way
Hi Cindy, do you happen to have the contact info for Solar Negotiators?
Petersen dean installed new roof snd installed 26 solar panels with a backup system, all this came with guarantees for 15 years and 35 years on the roof.
We have been very lucky as everything works well since installed in 2019. But reading comments I’m wondering if and we have a problem, where we would get help
Thank god you are not having issues
Maybe they just haven’t gotten to ur system just yet
And make you lose signal.
FYI there will be no one to turn to for help with PD or who ever bought them out.
You most likely will deal with a new Solar company and I highly recommend Solar Negotiators I found them on google for my area
I worked for PetersenDean for many years. The same thing happened when Peterson Dean bought out mc solar engineering. If you’re desperate and need help you could always call Citadel Roofing and solar. You will still have to pay for the service but at least they’re reliable and cover the same basic areas as PetersenDean did
After selecting Petersen-Dean to install our solar system in late 2019, and 2 weeks away from starting the installation everything stopped. We paid in advance over 85% of the total contract and it is now over 15 months with no idea if we will ever recover our money or get solar panels installed.
Appreciate an indication of what to expect. Have called, left messages, send e-mails without an idea of what is next!!!!
Call the bank who financed ur system you will be able to stop paying until all is resolved
He is not worthy, he is not worth the stress… I’m quite sure he is still within the loop I know for a fact he is there’s no way he just up and left Peterson Dean okay one thing you have to remember is you cannot pull fraud on people and hide behind the corporate veil so do your homework and look into the law you can get them shut his company down for good with a true bankruptcy because he owes all of us he goes around 2 months before he falls bankruptcy and takes 32,000 from. One couple took 18,000 from my 74 year old father and it looks like he’s got hundreds of people that he went around collecting the money and he was collecting more than 10% so that’s right there call the contractor State licensing Board his behavior is malicious it’s not just that he couldn’t afford to do my father’s solar or your solar it’s that he tried to gather as much money as he could he’s asleep okay so look into the law it’s on your side as long as you realize your status and standing in the scenario you’re not a victim and he is not broke…
Hi Everybody –Just a note on Service –We had this system installed about 8 years ago and one of the Inverter panels was done (for a while) —- we contacted Avatar Solar (we are located in Thousand Oaks, CA) ——-and Falgun Dave did a Great job –came out and in a few hours the panel was bak up and working ——-We have the Fronius equipment installed. We recemmend this company to help.
Here is their Info:
805-813-9946
543 Country Club Drive #B528
Simi Valley, CA 93065
Falgun Dave
falgun@avatarsolar.com
Kelly we actually got his name from your article –Thank you very much
Bankruptcy attorneys Fox Rothschild LLP (Counsel for the Debtor) provided the Petersen Dean Bankruptcy Hotline #855.907.2085 . After selecting the option indicating you’re a customer, you can listen to a message stating Petersen Dean is restructuring NOT liquidating. Press zero to pass the messaging and be connected to a real call center rep. The reps provide information on the bankruptcy but will take your contact information at forward it to a Petersen Dean rep. I’m not holding my breath and hope to receive a call back. I was given a website for information on the bankruptcy: dm.epiq11.com/petersendean. Wishing everyone the best of outcomes. I went with Petersen Dean because they were an established local company.
I’m worried my house will be damaged, roof is leaking from solar Petersen Dean installed, please contact me.
I THINK WE HAVE ALL BEEN TAKEN FOR A VERY EXPENSIVE RIDE!
There has to be a smart lawyer somewhere willing to take this on and file a class action suits.
I agree. I contracted with Petersen Dean for additional panels and Tesla battery. No work done and PD took my credit line and we have nothing. Now have Err message on our existing panels and no call back from SolarJuice. Customer service. This is criminal! Is there a class action?
I entered into contract with PetersonDean for solar in August 2019!!!! I have an outstanding loan balance and no solar? This is criminal. They took the money and went ghost, well before Covid hit. How do I get help?
https://www.yicaiglobal.com/news/jiangxi-ex-richest-man-is-now-a-fugitive-accused-of-appropriating-funds
As consumers we need assistance in finding someone at PetersenDean or a company that can help us with issues with our solar panels. The numbers listed on this story and numbers listed in all other websites are not good numbers. We read the Solar4America is taking over PetersenDean but the contact number for them is the PetersenDean contact number there for we can’t get a hold of them either. We need help!!!
We had our roof, solar panels and skylight tubes from them and i need help with the skylight tube. Who are we going to contact to since nobody is answering the phone line? what will happen to our warranty plus need help with our solar panels not producing enough energy???? Help!
Apparently my inverter has gone out that is only a year and a half old. Was told that I have to go to another company now. They provided a list. I called and the soonest appointment is at least two weeks out. Oh and we are now responsible for all labor costs. A diagnosis of $375 and if it’s the inverter $700 install! I still owe $10,000 on the panels and now have an electric bill on the grid plus labor on any repairs! Guess we paid big bucks for a warranty that is now voided!!
try another company
the inverter is still warranted
and the inverter company pays them so
you are clearly being overcharged
also check with your state electrical over-site board as they may have set aside funds for this situation from the contractors insurance and fees that licensed contractors are required to have and still applies even if they go out of business
We can’t get any information out of PetersenDean and SolarJuice American. We paid PD/Solar4America $45 grand for our system and zero info.
I would like to just know if the chapter 11 is final. We had contracted with Petersen/Dean in August of 2019, were promised if we paid in full we would have installation before the end of year. Nothing, by May of 2020 we were issued a cancelled contract letter with promise to refund in full. I try to follow the bankruptcy but since the sell cannot tell if this is ongoing and I cannot sue until it’s final since they are under protection of chapter 11. Is there any way to find this information?
Everyone I have just been advised by my local electricity company to contact the better business Bureau I’m located in Fresno Ca
They sure can’t blame the weather on my I’m not producing! That’s for sure
Our PURCHASED & FINANCED system stopped generating on 3/19/2021 good luck to you all.
As I start my
1.) phone call to BBB
2.) DCU bank
3.) back to BBB
same old story. I cant get help from anyone. my system has not produced any electricity for about 9 months. I have $21,000 invested in a system that is not working and have no one to turn to. help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have been trying to get help for months.Called dozen of times ,e-mailed ,searched internet! I don’t understand how it can be so hard to get help from companies that made millions.Why they don’t stand behind their word.!
There’s no one answering the phone at 1-800-564-0362
I need to know about our warranty. Who will contact us or who do I contact and dare we going to get new paperwork regarding this and will the warranty change?
Contact information is included in the story.
I have the same concern about the roof warranty, as you said it’s in the story but where is it or where to look? I been trying to call and did email but nothing happened? Please help…. thank you
Hello, the number provided in the story is not a valid number. No one picks up. Our invertor is also out and we also need assistance but can’t get a hold of anyone. Are there any updates since you posted your story?
I am so sorry, but I don’t have any further updates.
Contact information is no good
Yeah they give contact info that you have to leave a message on and then they just email you and tell you that your account was not part of the purchase. What a load of crap. This proved American Made is not always better. All companies involved are criminals plain and simple. You all took our hard earned money and ran. Every one of us should have been sent a letter informing us of the hearing date for bankruptcy so we could attend. THIS IS CRIMINAL. How do you sleep at night knowing you have robbed thousands of people. I hope karma catches up with all of you involved!!!!!