Otovo is partnering with InCharge Energy, a national provider of EV charging installation and maintenance services, to offer Otovo commercial customers with a single service relationship covering solar, battery storage and EV charging equipment.
Together, Otovo and InCharge will offer each other’s preventive maintenance plans, with each company dispatching its own technicians, expanding the footprint and capabilities of each service provider. Otovo will bring its Endurance AI platform to the shared work, so a job originating with either company is logged, dispatched and closed against one record of the site. Each company continues to sell and perform under its own brand.
“We built this partnership around a simple idea: a customer shouldn’t need multiple vendors just because their energy assets came from different systems,” said William J. (John) Berger, Chief Executive Officer of Otovo. “By joining forces on commercial energy service, we can seamlessly integrate work orders through Endurance, giving customers one call and one relationship instead of separate vendors and contracts for every system on site.”
“Technology alone doesn’t keep critical energy infrastructure operating – it takes highly-skilled people in the field,” said Rich Mohr, Chief Executive Officer of InCharge Energy. “Otovo and InCharge have both made significant investments in technical talent and electrical field service capabilities, and we will continue to invest as these systems become more critical to our customers’ operations. By utilizing InControl and Endurance together, we can bring better asset intelligence to our field teams and enable a more proactive approach to how EV charging, solar, battery storage and supporting electrical infrastructure are managed and maintained.”
Work orders will pass directly between Otovo and InCharge with Endurance handling intake, dispatch and scheduling on the Otovo side. Each company will act as a reseller of the other’s preventive maintenance plans in the launch geographies, holding its own customer relationship. Pricing on the reciprocal plans is matched between the companies.
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