Residential solar installer Freedom Forever finalized an agreement to purchase assets from Meraki Solar and to be the preferred provider of services for Meraki’s existing and newly signed solar customers. Under the partnership, Solar Pros, Freedom Forever’s largest sales partner, will be the exclusive partner of Meraki’s sales team. By taking over Meraki’s portfolio of assets, Freedom Forever will be the official subcontractor for Meraki’s existing customer base.
“With the headwinds that our industry has been facing, Freedom Forever sees this innovative partnership as a blueprint for many other companies who are considering a shift in their business model,” said Brett Bouchy, CEO of Freedom Forever. “We look forward to having this incredible group of leaders become part of the Freedom Forever network.”
Meraki Solar operates in Arizona, Colorado, Florida, New Mexico, South Carolina and Texas.
News item from Freedom Forever
We have a solar system by meraki and had nothing but trouble with it my electric bill never went down as of yet had it for 3 yrs now and still pay for solar and electric…..I have found a new company that is working with me about the warranty on my system that it still has…..I would never recommend meraki or the new company to anyone who wants solar…..DO YOU HOMEWORK FIRST…..
I have the same problem
I’m having the same problem my system went down and they won’t respond it’s been out two months did you find help to get back online if so can you email me. Gunsafety40cal@gmail.com.
Good luck everyone. My solar was installed and I was lied to right off. My electric bill never decreased and I was still paying for electric and solar. To top it all off my roof has had several leaks for 2 years for a bad solar install. They finally replaced my roof but are refusing to do a mold inspection unless I sign a W-9 because I said we can’t move forward without one and Meraki nor Freedom Forever think I needed one after 2 years of water damage into my home. My home is currently unlivable and no one cares. I’m able to speak with 1 person who has been with Freedom Forever for less than a year and he’s the only one who can speak with anyone at Meraki.
Meraki sold us a system July 2023 had Solcius install October 2023 and in February 2024 the companies files bankruptcy (Sunworks/ Solcius) and now we have a $67,000 for the next 25 years, a system with no warranty protection!
What can I do?
EJ,
I am a customer who bought solar panels from Meraki in June of 2021. I am really dissatisfied with the whole setup from sales to the installation of the solar panels. I live in Albuquerque New Mexico. If, I may ask, you, What did you to rectify your situation? I would like to keep in touch with you, if it’s ok, with you?
I purchased Solar from Meraki as well in March of 2024, I was lied too as well. I paid $34000 for my set up and i still have a $100 a month for electric and $140 for solar. I have 17 Panels for a 1300 sqft home. Was told to use my $10,000 tax credit to pay down my bill but IRS will only give half this year and the rest next year. Freedom forever came out twice in 4 months to look at my unit, not producing correctly. Wish i never went will Solar in Albuquerque ,NM
My system installed by meraki is not working and FORGET repair so far I’m being bounced back and forth goodleap was the finance company not their fault it isn’t working but don’t expect a break from their payments while your paying more money out in electric cost.
My system has not worked since July 23 2024 reported to freedom forever sept 5 2024 and still no scheduled repair appointment. Today is Sept 26 2024. Any suggestions welcome!
I’m in the same boat! Three months my system has been down, and can’t get any assistance from either Freedom Forever or Meraki. This has been the biggest purchase mistake I have ever made!!!
I got my solar system through Merak 7 months ago. I am trying to refinance my home and the mortgage company needs some documentation from Meraki. Every phone number I call goes to a Freedom Forever answering system. I finally got a hold of someone at freedom forever and they told me that Freedom Forever has taken over Meraki and I would have to get I touch with Meraki because Freedom Forever doesn’t have me in their system. I am now seeing a whole lot of people writing bad reviews about Meraki. I think with all of these problems it would be better to just pay the extra bucks to the power companies.
I feel the same. I wish I had never gone solar! Biggest mistake! I advise everyone that ask not to go solar, as it has been a ripoff for me.
I think it was BS that we as Meraki customers were lied to up until the end especially the ones who went without service and are left with the bills to foot with no way to collect from Meraki. Freedom Forever keeps playing the blame game just like Meraki, in my eyes once you start off the business that way your seed has been planted. Bad business from the get go. Very displeased sorry but not sorry
Have you have any luck? I’m in Florida and same situation
Same situation here, and have got no help from anywhere!
Me too Trying to get in touch with Meraki is is ridiculous it is constantly being disconnected while on hold. Trying to get in touch with Freedom forever is just as bad. At this point it’s time for a lawyer!
http://www.solarpanelfraud.com