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10,500 Tesla Powerwall 2 batteries recalled due to fire risk

By Kelly Pickerel | November 17, 2025

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Tesla has recalled over 10,500 Powerwall 2 units due to fire risks. The affected Powerwall 2 batteries were sold between November 2020 and December 2022.

Affected Powerwall 2 customers will see this in the Tesla app.

Tesla has received 22 reports of overheating, including six reports of smoking and five reports of fire resulting in minor property damage. No injuries have been reported. The lithium battery cells in certain Powerwall 2 systems stop functioning during normal use, resulting in overheating and thermal runaway. Tesla issued the recall with the remedy to replace the 10,500 units.

Customers are asked to ensure their Powerwall 2 systems are online and check the Tesla app for a notification about whether their energy storage system is included in the recall. Tesla said it has remotely discharged affected Powerwall 2 systems to prevent overheating until a replacement is installed. Every affected Powerwall 2 unit will be removed and replaced at no cost to customers.

The affected batteries were assembled at Tesla’s gigafactory in Reno, Nevada. Tesla said the issue is a “third-party battery cell defect.”

Customers with questions can contact the Tesla support team by email at [email protected] or toll-free at 877-961-7652 Monday through Friday 8 a.m. to 5 p.m. PT or online at https://tesla.com/support/energy/powerwall/own/powerwall-2-replacement.

About The Author

Kelly Pickerel

Kelly Pickerel has more than 15 years of experience reporting on the U.S. solar industry and is currently editor in chief of Solar Power World.

Comments

  1. Gary Holloway says

    November 18, 2025 at 12:18 pm

    Are these units UL rated?

    Reply
  2. drew gillett says

    November 18, 2025 at 11:22 am

    nuts. shades of chevy bolt recall

    how tesla handles this is critical. disabling 10000 units is not a good start

    Reply

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