For SunPower Corp. customers in the United States concerned about their product warranties now that the installation company has filed bankruptcy, panel manufacturer Maxeon is stepping in with a solution.
For SunPower systems installed by SunPower dealers that use SunPower-branded solar panels made by Maxeon, Maxeon will provide warranty coverage support on the solar panels. Customers can find instructions on how to register their systems here: maxeon.com/us/sunpower-warranty
The panel manufacturing operations of Maxeon spun out of SunPower in 2020, and Maxeon has since been operating as an independent company with no continued connection to SunPower. SunPower dealers were primarily installing Maxeon solar panels up until earlier this year, so some SunPower systems may not have Maxeon panels. Customers are encouraged to review their existing contracts.
Maxeon’s warranty coverage only affects the solar panels. Other components, including microinverters, mounting systems and batteries, are not included in Maxeon’s offering.
Will Maxeon also maintain/update the SunPower app, so it still works when for example apples iOS system gets updated?
I have 60 SunPower SPR 225 W Black panels. I had a warrantee claim with Sunpower which was never completed.
Can I purchase a few of my panels through Maxeon?? My SPR 225 W panels are 61.4 inches long by 31.5 inches wide.
I have had a warranty claim for a single SunPower branded Maxeon panel submitted by my installer to Maxeon for over a month now. There is nothing but the sound of crickets coming from Maxeon. I don’t understand why they would issue a statement to me saying they would honor verified warranty claims and then not do so when presented with one.
The title of this article seems misleading. Maxeon is NOT providing warranty support for Sunpower SYSTEMS, they are only warrantee their modules, which they should be doing anyway.