Sungage Financial, a residential solar finance company that provides homeowners with online access to financing for solar equipment, and Bodhi, a solar customer experience platform, formed a partnership to support growing solar installation businesses. Through the new partnership, Sungage customers can access Bodhi’s customer experience platform to address common operational challenges, including homeowner communication and follow-up sales.
“We are always on the lookout for tools and technologies which better support our installer network through better consumer experiences,” said Doug Pierce, Director of Sales at Sungage. “Homeowner communications can be both difficult and challenging for growing solar businesses. Bodhi provides a targeted tool to manage these potential pain points and allows our partners to focus on what they do best.:
Bodhi’s solar customer experience platform automates post-sales customer communications for solar businesses. By integrating with solar installers’ existing CRM, monitoring systems and other operational tools, Bodhi translates a solar business’ existing customer data into personalized customer interactions that aim to keep homeowners informed and engaged. The intent is to help solar installers streamline their post-sales experience and reduce support costs.
“We’re honored to be partnering with a company like Sungage who shares our commitment of providing incredible customer experiences to homeowners while making solar installers’ lives easier,” said Emmett Miranker, Head of Business Development at Bodhi. “This is really the kind of partnership that just makes sense and benefits everyone in the industry, from solar businesses to the solar customers.”
All Sungage customers will be entitled to the first month of Bodhi’s solar customer experience platform for free as well as a 50% discount on Bodhi’s implementation fee.
News item from Bodhi