Local San Diego news outlets have reported that Sullivan Solar Power ceased operations the week of Nov. 1 and is leaving customers in the lurch. The San Diego Union Tribune reported that the doors to the company’s office in Miramar, California, were locked and no employees appeared to be inside.
Sullivan Solar was founded in 2004 and was highly involved in the industry, participating in solar policy efforts, in SPW‘s Top Solar Contractors list until 2018 and in Intersolar’s inaugural Solar Games in early 2020.
The California Solar & Storage Association says it may have members who can help anyone having problems with the solar aspect of a Sullivan job that either doesn’t have PTO, is otherwise incomplete or has a service/maintenance issue. CALSSA can’t make any promises about how quickly their member contractors can assist or the cost for their services, but fill out this form and they will do their best to assist: https://calssa.org/contractor-investigation.
Additionally, if you are a Sullivan customer trying to get admin access to your monitoring portals, including management of your storage unit (if applicable), you can email SolarEdge to request full access at email@example.com.
Updated with CALSSA’s information on Nov. 9