Solar Support has officially launched its integrated equipment and plant restoration and recovery solution. Working with some of the leading O&M providers in the country, Solar Support combines deep inverter expertise with construction management acumen to resolve complex issues for utility systems. The company delivers remote and on-site diagnostics and issue resolution to help asset owners and operators keep plants running at their peak.
“Our mission is to maximize performance and uptime for our customers and the entire industry, boosting asset production and revenue,” said Auston Taber, CEO of Solar Support. “Our equipment reliability experts don’t just fix inverters. They take every opportunity to transfer knowledge to on-site personnel, arming teams for future success.”
Solar Support has built nearly a quarter century of technical mastery in PV power electronics, including corrective and preventive maintenance with more than 800 fault codes on nearly 50 different inverters.
Driven by a deep commitment to community, its industry-first equipment knowledge portal is PV’s most comprehensive diagnostic database and offered free online troubleshooting to more than a thousand visitors in its first year alone.
“Natural disasters such as hurricanes have wreaked havoc on solar plants,” says Solar Support chief engineer Clifford Myers. “We have the technical expertise and experience to restore plants cost-effectively, boosting confidence for owners and operators in the performance of their assets.”
Solar Support’s unique collaboration with manufacturers lets the company offer high-quality, on-demand field labor, increasing manufacturer bandwidth and lowering warranty costs. Its track record designing and building automated, standardized customer service systems helps manufacturers deliver superior service using less manpower.
News item from Solar Support
Bert Wank says
More then ever, a solution to not only fix a technical but also an economic issue. Repowering Gigawatts of utility solar that are stranded assets when a strained supply chain causes further delays and costs. Fault codes are one step too late. Real-Time Predictive Analytics may have a chance to intervene. Happy to partner with an AI / ML powerhouse. Similar to an ECG like system, we produce Big Data (1GB/min) based on our patented inference technology to help prioritize your re-powering strategy.
Wayne Trout says
The most talented team out there to support your sites. They can project manage, fix it and educate you on what they did so you can accomplish this yourself if needed in the future!