This webinar was presented live on Tuesday, April 3, 2018. Click below to watch on demand.
The way that consumers communicate is different. Phone and email are no longer a sufficient way to maintain contact and interact with your customers. Today’s consumer is much more comfortable communicating via text or other messaging apps. Businesses that aren’t catering to these differing communication preferences could be left behind.
In this webinar, we will discuss how using messaging to augment your service will significantly boost your CSAT scores, while vastly improving your retention. We’ll also give you tips and tricks for implementing a messaging strategy that works best for your business.
- Gain an understanding of today’s communication landscape
- Know how messaging can improve CSAT scores and retention
- Know the best tips & tricks for implementing an effective messaging strategy
Sr. Regional Sales Director
Solar Power World